Privacy Policy
Effective January 1, 2026
Capstone Manchester Concrete and Masonry, manchesterconcreteandmasonry.com, sales@manchesterconcreteandmasonry.com
Who this policy covers
This policy explains how Capstone Manchester Concrete and Masonry handles the information you share with us through this website. We're a masonry contractor in Manchester, NH, and we keep this policy plain so you can see what we collect and why before you reach out.
It applies to every page of our site, from the home page to each service and city page. You can read more about who we are on our about page.
Information you give us through our forms
When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email address, the address of the property and a description of the work you need.
Our contact form is run by an outside form service, so your answers pass through that company's systems before they reach us. It handles them under its own privacy terms.
When you call us at (603) 314-0526 or email us, we keep the details you give us so we can answer you and follow up on your project.
Information collected automatically, including analytics and cookies
Like most websites, ours collects some information on its own when you visit. That can include your browser and device type, the pages you look at, how long you stay, the site that sent you here and a general location based on your IP address.
We use analytics tools to gather this so we can see which pages help people and which ones need work. These reports show us patterns across visitors, and we don't use them to identify you by name.
Cookies are small files your browser stores so a site can remember things between visits. Our site and its analytics tools may use them. You can block or delete cookies in your browser settings, and the site will still work, though some features may not remember your choices.
How we use your information
We use what you send us to answer your questions, schedule and give estimates, plan and do the work, send invoices and keep records of the jobs we've done.
We use the automatically collected information to keep the site running, fix problems and improve our pages. We don't sell your personal information, and we don't share it with other businesses for their own marketing.
Who we share it with
We share your information only with the companies that help us run the business, like our form service, website host, analytics provider and the tools we use for email, scheduling and billing. They get only what they need to do that job for us.
We may also share information if the law requires it, to protect our rights or safety or yours, or if the business is sold or reorganized and the records go with it.
How long we keep it
We keep your contact details and project information as long as we need them to answer you, finish your job, stand behind our work and keep the business and tax records the law asks us to keep.
If you reach out and we never do a job together, we don't hold on to your details longer than we need to. Analytics data is kept according to the settings of the analytics tools we use.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep certain records by law, and if so we'll tell you which ones.
If we ever send you messages you don't want, you can ask us to stop and we will. Depending on the state you live in, you may have more rights over your information, and we'll honor the ones that apply to you.
Before we act on a request, we may ask you to confirm who you are so we don't hand your information to someone else.
How we protect it
We use reasonable steps to keep your information safe, like limiting who can see it and using services that protect data in transit. No website or system is completely secure, so we can't promise that information sent online will never be exposed.
Children's privacy
Our site is meant for adults arranging work on their homes and properties. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. When we do, we'll post the new version on this page, and it applies from the time it's posted.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (603) 314-0526, email us or use the form on our contact page. We're available Monday through Sunday, 8 AM to 9 PM.
Tell us what you need, and we'll look into it and get back to you.